Once your order is confirmed, we handle everything up to delivery. You arrange installation with your own tradesperson. Here’s how it works.
Orders are placed in the showroom once you’ve confirmed your specification and measurements. We don’t accept unverified orders online — a showroom visit ensures the specification is right before anything is cut.
Once your order is placed and payment is confirmed, your glass is cut to your exact specification and finished to your chosen standard. We will contact you to arrange a delivery date that suits you.
All glass is delivered to your property. Our delivery team will handle the product carefully — glass is heavy and fragile and we take that seriously.
Installation is arranged by you, separately, with your own fitter, glazier or kitchen installer. We do not provide an installation service at this stage.
Specification agreed and payment taken in the showroom. We confirm your lead time on the day.
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Your order is cut, finished and checked to your exact specification.
We contact you to arrange a convenient delivery date and time window.
Your glass arrives packaged and ready for your installer to fit. Installation is not included.
We currently deliver to addresses within the following postcode areas:
IP — Ipswich and surrounding Suffolk
CO — Colchester and north Essex
CM — Chelmsford and mid Essex
If your postcode falls outside these areas, please get in touch and we’ll let you know whether we can accommodate your order.
Leadtimes may vary depending on product specification and current order volumes. Wewill confirm your expected delivery date at the time of order.
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Delivery is charged based on the size of your order and the distance from our Ipswich depot. Your delivery charge will be confirmed and agreed at the point of order in the showroom — there are no charges applied after the fact.
Collection from 8 Farthing Road, Ipswich is available at no additional charge for customers who prefer to arrange their own transport.
Ipswich Glass at Home supplies and delivers glass products only. We do not provide an installation service. You will need to arrange a suitable tradesperson — a glazier, bathroom fitter, kitchen installer or general builder depending on the product.
Our showroom team can advise on the type of tradesperson you will need and, in some cases, may be able to suggest local contacts. We cannot recommend or guarantee the work of third-party installers.
It all starts with a showroom visit.Book a time, bring your measurements, and leave with a confirmed price and leadtime.