We keep this straight forward. This page explains how we handle your personal information, what cookies we use, and the terms that apply when you use this website.
Privacy Policy
IpswichGlass at Home is committed to protecting the privacy of everyone who uses this website or visits our showroom. This policy explains what personal information we collect, how we use it, and your rights in relation to it.
What information do we collect?
We collect personal information when you submit an enquiry form, book a showroom appointment, or place an order. This may include your name, email address, telephone number, delivery address, and product specifications.
We also collect anonymised usage data via Google Analytics 4, which helps us understand how visitors use this website. This data does not identify you personally.
How we use your information
We use your information solely to respond to enquiries, manage showroom bookings, process orders, and arrange delivery. We do not sell, share, or transfer your personal data to third parties for marketing purposes.
Data retention
We retain customer data for a period of
[Insert data retention period]
in line with our accounting and legal obligations. You may request deletion of your personal data at any time by contacting us directly.
Your rights
Under UKGDPR, you have the right to access, correct, or request deletion of your personal data. You also have the right to object to processing or to request that we restrict how we use your data. To exercise any of these rights, please contact us at the address below.
Contact
Ipswich Glass at Home, 7 and 8 Farthing Road, Ipswich, IP1 5AP
Telephone: 01473 948855
[Insert email address for data requests]
Cookie Policy
This website uses cookies to improve your browsing experience and to understand how the site is used. A cookie is a small file placed on your device when you visit a website.
Cookies we use
Essential cookies: Required for the website to function correctly. These cannot be disabled.
Analytics cookies: We use Google Analytics 4 to collect anonymised data about how visitors use this site. These cookies are only placed with your consent.
Third-party cookies: We use Calendly for showroom booking. Calendly may place its own cookies when you interact with the booking widget. Please refer to Calendly’s own privacy policy for details.
Managing your cookie preferences
You can update your cookie preferences at any time by clicking the Cookie Settings link in the footer of this page.
Terms of Use
By using this website, you agree to these terms. The content on this website is provided for general information purposes only and is subject to change without notice.
All prices shown on this website are indicative starting figures and are inclusive of VAT where stated. Confirmed pricing is provided at the point of order in the showroom only.
IpswichGlass at Home reserves the right to refuse or cancel any order at its discretion. In the event of a cancellation after payment, a full refund will be issued.
Allglass products are made to measure. We cannot accept returns on bespoke items unless they are found to be defective or incorrectly supplied.
Company Information
[Insert registered company name]
[Insert company registration number]
[Insert VAT registration number if applicable]
Registered address: 7 and 8 Farthing Road, Ipswich, IP1 5AP